Deposit Support Services Associate

1 week ago


Damariscotta, Maine, United States First National Lincoln Full time
Job Summary

We are seeking a highly skilled Deposit Support Services Associate to join our team at First National Lincoln. As a key member of our Deposit Support Services Department, you will play a critical role in providing exceptional support to our customers and bank staff.

Key Responsibilities
  • Provide support to bank staff on deposit and electronic banking products and services
  • Process un-posted deposit items, overdraft decisions, and returns
  • Review and process Stop payment and Hold suspects
  • Process transactions, including Fed in-clearing files, daily outgoing ACH files, and IRA/HSA transactions
  • Reconcile and remit 3rd party services, such as IOLTA and RAHF
  • Verify and mail CD interest checks
  • Perform account and CIF maintenance, including statement maintenance and AFT setup
  • Work with government agencies to respond to check reclamation notices, court orders, and tax levies
  • Investigate and respond to suspected or confirmed debit card compromises
Requirements
  • High school degree or equivalent
  • Knowledge of banking financial systems and Microsoft Office suite
  • Strong customer service and communication skills
  • Proven problem-solving ability and personal time management skills
  • Good organizational skills
What We Offer

As a Deposit Support Services Associate at First National Lincoln, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package.



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