Restaurant Team Member

6 days ago


Spartanburg, South Carolina, United States Rick Erwins Dining Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Server Assistant to join our team at Rick Erwin's Dining Group. As a Server Assistant, you will play a critical role in ensuring exceptional customer service and a memorable dining experience for our guests.

Key Responsibilities
  • Provide exceptional customer service by ensuring prompt and attentive service to guests throughout their meal.
  • Remove used and unnecessary dishes and glassware from guest tables and transport them to the dish area for cleaning and sanitizing.
  • Maintain the cleanliness and safety of all common areas and service stations, including the dining room, kitchen, and restrooms.
  • Perform side work as assigned by management, including setting up and resetting tables, restocking supplies, and cleaning equipment.
  • Monitor and observe guest dining experiences, ensuring that all guests are satisfied with their food and service.
  • Respond promptly and courteously to guest requests and concerns, communicating with servers and management as needed.
Requirements
  • High school diploma or equivalent preferred.
  • Previous experience in full-service restaurants preferred, but not required.
  • Ability to communicate and understand the English language fluently.
  • Must be able to work in a standing position for long periods of time and frequently lift up to 40 pounds.
  • Punctuality and regular, reliable attendance, including reliable transportation.
  • Honesty and integrity; hard working; possess good hygiene; coordinated and efficient; multi-task efficiently; organized, accurate.
Working Environment

As a Server Assistant at Rick Erwin's Dining Group, you will work in a fast-paced, dynamic environment with a team of experienced professionals. You will be expected to work effectively in a team environment, communicate with guests and colleagues in a calm, courteous, friendly, and professional manner, and maintain a high level of productivity and efficiency.



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