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Housekeeping Operations Manager

2 months ago

Las Vegas, Nevada, United States Golden Nugget Full time

Job Title: Housekeeping Supervisor

Company: Golden Nugget

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Golden Nugget. As a Housekeeping Supervisor, you will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all hotel rooms, suites, and common areas are clean and well-maintained.

Key Responsibilities:

  • Supervise Housekeeping Staff: Lead and manage a team of housekeeping employees, providing guidance and support to ensure they meet the highest standards of cleanliness and customer service.
  • Conduct Inspections: Conduct regular physical inspections of hotel rooms, suites, and common areas to ensure they meet our high standards of cleanliness and quality.
  • Assist Guests: Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner.
  • Evaluate Performance: Evaluate the performance of housekeeping staff, providing feedback and coaching to help them improve their skills and productivity.
  • Implement Procedures: Develop and implement procedures to ensure that housekeeping operations are efficient and effective, and that all departmental rules and regulations are followed.

Requirements:

  • Experience: 2+ years of experience in a housekeeping or hospitality management role.
  • Education: High school diploma or equivalent required; degree in hospitality or a related field preferred.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and a commitment to providing exceptional customer service.