Logistics Operations Supervisor
2 weeks ago
Accountable for overseeing inventory management, staff organization, and daily operations within the warehouse. Adjusts work schedules as needed for both inbound and outbound logistics, while ensuring accuracy in orders, productivity benchmarks, and upkeep of the facility. Collaborates with the Director of Operations to coordinate warehouse functions and provides training for both exempt and non-exempt personnel to establish an efficient shipping and receiving strategy.
KEY RESPONSIBILITIES
- Utilizes empowerment and trust-building techniques to inspire and develop team members in the warehouse.
- Fosters a constructive work atmosphere.
- Ensures adherence to company policies and procedures are effectively communicated and implemented.
- Clearly articulates expectations, assignments, and responsibilities in a professional manner.
- Addresses employee relations matters promptly and informs the Director of Operations/HR of significant issues.
- Identifies performance strengths and areas for improvement within the warehouse, communicating findings to management and assisting in recognition or corrective action plans.
- Monitors safety protocols and ensures compliance with safety procedures.
- Conducts interviews, hires, and trains new staff, providing ongoing coaching, feedback, and performance evaluations to existing employees.
- Establishes work procedures, prepares schedules, and streamlines workflow.
- Assigns tasks and evaluates work efficiency.
- Ensures accurate shipping of international and hazardous material orders.
- Responsible for managing warehouse error rates and guiding the inventory control supervisor regarding stock shortages, receiving mistakes, selection inaccuracies, and product slotting.
- Generates productivity reports related to selection and receiving rates, accounting for all labor hours, both direct and indirect, while adhering to budgetary constraints and striving to meet division objectives.
- Maintains records for warehouse equipment, implementing preventive maintenance and necessary repairs to ensure staff have safe and efficient tools for distribution tasks.
- Guarantees all personnel complete safety training to maintain a secure and compliant workplace, in line with OSHA regulations.
- Recommends equipment needs and replacements to the Plant Manager to enhance warehouse productivity and operational efficiency.
- Collaborates with management across the organization to support production, inventory, and quality assurance initiatives.
- EXPERIENCE / KNOWLEDGE REQUIRED
- Minimum of 3 years in a warehouse or manufacturing setting.
- At least 4 years of progressive leadership experience, from supervisory roles to management.
- Proficient in reading, writing, and communicating in English.
- Skilled in Microsoft Office Suite.
- Efficient in computer and software applications.
- Strong verbal and written communication abilities.
- EDUCATION REQUIRED
- High School Diploma or GED is mandatory.
- Associate's Degree or equivalent is preferred.
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