Patient Care Coordinator

2 days ago

Indianapolis, Indiana, United States Marion Health Full time
Job Summary

This position works under the direction of the Registered Nurse. The successful candidate will provide personalized care to patients and support the patient care team. Key responsibilities include administering simple treatments, providing personal care, and maintaining a clean and orderly patient environment. Additionally, the candidate will provide information, directions, and assistance to physicians, patients, families, customers, and vendors. General secretarial, receptionist, and clerical duties will also be performed. The candidate will assist in maintaining a safe environment by communicating patient needs to the nursing staff. Other duties as assigned will be performed.

Minimum Job Requirements
  • High school diploma or equivalent
  • Current, valid Indiana Certified Nurse Aide or Home Health Aide certification, or completion of a formal nursing assistant program with current nursing assistant experience, or six months of recent hospital experience providing direct patient care, or current enrollment in an accredited School of Nursing program with successful completion of Nursing Fundamentals coursework
  • CPR certification or must obtain at next available class upon hire
Preferred Job Requirements
  • Excellent communication skills to effectively and tactfully communicate with patients and their families and guests, co-workers, managers, providers, and other hospital personnel on a one-to-one basis using appropriate grammar, vocabulary, and word usage
  • Interpersonal skills necessary to carry out duties in a professional manner, as well as the ability to work well under stress
  • Ability to problem solve and work well in a team environment
  • Organizational skills to manage multiple tasks simultaneously combined with the ability to effectively prioritize
  • Basic computer skills and the ability to learn and proficiently perform computer applications related to department operations and job function
  • Excellent customer service skills
  • Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties
Working Conditions

Typical hospital clinical environment with frequent standing and walking. Work may be subject to interruptions and occasional high stress levels. Risk for occupational exposure to blood and other potentially infectious, electrical, and radiation hazards. Works with protected health information. Works in close proximity to patients and visitors. Ability to work any shift, occasional extended hours, holidays, and/or weekends based on the needs of the department. May be required to float to different units based on hospital census.

Physical and Mental Activities, Tools, and Equipment

Standing, walking, stooping, bending, lifting, pushing, and pulling to provide patient care and to utilize patient care devices necessary to perform duties in a safe manner. Use of computers and other standard office equipment. Pushing workstation on wheels to patient rooms. Lifting supplies and equipment typically found in clinical patient care areas. Operates equipment typically found in patient rooms. Must assist patients with mobility both in and out of bed.

Marion Health is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Disability. Marion Health is a smoke-free environment.

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