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Executive Director of Fitness Operations

2 months ago


Garland, Texas, United States Retro Fitness Full time
{"title": "General Manager", "description": "

Lead Our Fitness Team

Retro Fitness is seeking a highly motivated and experienced General Manager to lead our fitness team and drive business growth. As a key member of our management team, you will be responsible for ensuring that our members receive the highest quality of service and facilities, while also leading, motivating, and managing your team to achieve financial targets.

Key Responsibilities:

  • Coordinate and work within club support functions of Fitness, Sales, Marketing, Accounting, and Information Technology.
  • Resolve member complaints in an efficient and tactful manner following club procedure and documentation.
  • Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to members and employees.
  • Ensure the club meets brand standards for cleanliness, maintenance, safety, and security.
  • Oversee expense goals by managing payroll and general and administrative expenses.
  • Keep current in knowledge of key competitors.
  • Perform brand excellence reviews.
  • Communicate and implement club policies and procedures to employees.
  • Achieve desired revenue goals in the following profit centers: Membership, Training, and Personal Training.
  • Monitor flagged check-ins to increase revenue and reduce collections.
  • Ensure ongoing prospecting and generation of new prospective members.
  • Hold daily, weekly, and monthly meetings to train staff and maintain a high-performing team.

Requirements:

  • 4-year college degree preferred or related business experience.
  • 3-5+ years management experience required.
  • Strong organizational skills.
  • Strong leadership skills.

Compensation: $55,000.00 - $75,000.00 per year

Retro Fitness offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about fitness and customer service, we encourage you to apply for this exciting opportunity.

"}