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Risk Identity Specialist

2 months ago

Blacksburg, Virginia, United States Cypress HCM Full time
Job Overview

Cypress HCM is seeking a highly skilled Risk Identity Analyst to join our Payment and Risk Operations team. This is a hybrid position that will be responsible for reviewing identification, business, and bank documents to update log-in credentials for our customers.

Key Responsibilities
  • Review and verify identification, business, and bank documents to ensure accuracy and authenticity.
  • Update log-in credentials for customers based on document verification.
  • Collaborate with the Payment and Risk Operations team to identify and mitigate potential risks.
  • Develop and maintain spreadsheets to track and analyze data.
  • Communicate effectively with customers to resolve any issues or concerns.
Requirements
  • 1-3 years of experience in fraud and risk investigation operations, preferably in ecommerce, payments, or financial services.
  • Strong data analysis and natural investigative skills.
  • Excellent communication and organizational skills.
  • Working knowledge of Excel to create spreadsheets.
  • Excellent problem-solving skills.
What We Offer
  • $30/hour pay rate.