Central Station Security Operations Specialist

3 weeks ago

Rochester, New York, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly skilled and experienced Security Operations Center Specialist to join our team at Wegmans Food Markets. As a key member of our Asset Protection team, you will be responsible for coordinating responses to various safety situations and events that impact our business.

Key Responsibilities
  • Coordinate responses to people safety situations and events that impact our business
  • Detect and communicate threats to the company and its employees, including extreme weather conditions, political instability, crime, terror, infrastructure failures, etc.
  • Analyze critical event data to determine the cause and trends; recommend corrective action
  • Think through situations, ask pertinent questions, solicit factual information, eliminate misinformation and ambiguity and solve problems on the fly
  • Take the lead in time-sensitive and complex situations that require decisive action by providing clear, calm and concise direction
  • Anticipate collateral issues in an event, taking the appropriate steps to mitigate those issues or notify others that can help
  • Provide as-needed support for various security operations, crisis response and business continuity functions
  • Prioritize incoming workload while maintaining a focus on people safety and security
  • Build relationships with key vendors, store and facility maintenance teams to provide incredible customer service
Requirements
  • 2 or more years of related work experience
  • Ability to problem solve, make accurate/timely decisions, and multitask in a fast-paced environment
  • System aptitude; ability to quickly learn and adapt to new computer-based applications
  • Strong written, verbal communication and listening skills including experience clarifying information in a friendly manner while maintaining composure in stressful situations
Preferred Qualifications
  • Experience handling complex, time-sensitive situations
  • Bachelor's degree in related field
What We Offer

At Wegmans, we're committed to providing a safe and secure work environment for our employees and customers. We offer a comprehensive benefits package, including paid time off, higher premium pay rates for working Sundays or on recognized holidays, health care benefits, retirement plan, and more. We're proud to be a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards, and making a difference in the community.

Join our team and discover what it means to work for a company that values its employees and provides opportunities for growth and development.

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