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Central Station Security Operations Coordinator

2 months ago

Rochester, New York, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly skilled and experienced Security Operations Center Specialist to join our Asset Protection team at Wegmans Food Markets. As a key member of our team, you will be responsible for coordinating responses to various safety situations and events that impact our business.

Key Responsibilities
  • Coordinate responses to people safety situations and events that impact our business
  • Detect and communicate threats to the company and its employees, including extreme weather conditions, political instability, crime, terror, infrastructure failures, etc.
  • Analyze critical event data to determine the cause and trends; recommend corrective action
  • Think through situations, ask pertinent questions, solicit factual information, eliminate misinformation and ambiguity and solve problems on the fly
  • Take the lead in time-sensitive and complex situations that require decisive action by providing clear, calm and concise direction
  • Anticipate collateral issues in an event, taking the appropriate steps to mitigate those issues or notify others that can help
  • Provide as-needed support for various security operations, crisis response and business continuity functions
  • Prioritize incoming workload while maintaining a focus on people safety and security
  • Build relationships with key vendors, store and facility maintenance teams to provide incredible customer service
Requirements
  • 2 or more years of related work experience
  • Ability to problem solve, make accurate/timely decisions, and multitask in a fast-paced environment
  • System aptitude; ability to quickly learn and adapt to new computer-based applications
  • Strong written, verbal communication and listening skills including experience clarifying information in a friendly manner while maintaining composure in stressful situations
Benefits
  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working Sundays or on a recognized holiday
  • Health care benefits that provide a high level of coverage at a low cost to you
  • Retirement plan with both a profit-sharing and 401(k) match
  • A generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life and financial wellness
  • Exclusive discounts on electronics, entertainment, gym memberships, travel and more

We are committed to providing a safe and secure work environment for our employees and customers. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.