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Healthcare Support Specialist
2 months ago
Job Summary:
Houston Methodist is seeking a highly skilled and dedicated Patient Care Assistant/Unit Administrative Assistant to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and families.
Responsibilities:
- Provide basic patient care activities, including assistance with daily living tasks, hygiene, comfort, safety, nutrition, and progress activity.
- Assist with calls to physicians and their office, bed management, transfer services, and other administrative tasks.
- Coordinate with the interprofessional healthcare team to ensure seamless patient care and services.
- Communicate effectively with patients, families, and healthcare team members to promote patient-centered care.
- Participate in quality and safety initiatives to improve patient outcomes and satisfaction.
- Assist with patient and staffing needs, including floating across the service line or hospital as competencies allow.
Requirements:
- High School diploma or equivalent education.
- Eighteen months of Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Patient Care Assistant (PCA) experience.
- One year of secretarial/office, college/vocational training, or six months of internal cross-training within Houston Methodist.
- Prior healthcare experience and/or medical terminology preferred.
- BLS - Basic Life Support (AHA) or CNA - Certified Nursing Assistant - State Licensure.
Preferred Qualifications:
- Demonstrated skills and competencies necessary to safely perform the assigned job.
- Sufficient proficiency in speaking, reading, and writing the English language.
- Ability to effectively communicate with patients, physicians, family members, and co-workers.
- Proficient computer application skills.
What We Offer:
Houston Methodist is committed to providing a supportive and inclusive work environment that promotes professional growth and development. We offer competitive compensation and benefits, as well as opportunities for career advancement and professional development.
