Customer Service Supervisor

6 days ago


Hampton, Virginia, United States Harris Teeter, LLC Full time

Harris Teeter, LLC is seeking a highly motivated and experienced Customer Service Supervisor to oversee our operations in the Norfolk/Portsmouth/Hampton areas. This is an exceptional opportunity for a dedicated professional who shares our commitment to delivering unparalleled customer service.

Job Summary:

This role involves supervising up to 120 associates across various departments, including customer service clerks, cashiers, baggers, and accounting office staff. As a Customer Service Supervisor, you will work closely with the Department Manager to ensure seamless daily operations, provide coaching and training, and foster a positive work environment.

Key Responsibilities:
  • Supervise and coordinate daily activities of customer service teams
  • Lead by example, demonstrating exceptional customer service skills and knowledge
  • Recruit, train, and develop team members to achieve departmental goals
  • Analyze performance metrics, identify areas for improvement, and implement corrective actions
  • Maintain accurate records, reports, and compliance documentation
Requirements:

To succeed as a Customer Service Supervisor, you must have:

  • A high school diploma or equivalent
  • 1-3 years of experience in customer-facing roles or supervisory positions
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to multitask, prioritize tasks, and manage multiple projects
  • Strong analytical and leadership skills
Benefits:

Harris Teeter, LLC offers a competitive salary range of $65,000-$80,000 per year, depending on experience, as well as benefits such as:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Employee discounts and perks
  • Ongoing training and development opportunities
Additional Information:

Please note that this is a general description of the job requirements and may not be comprehensive. If you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply. Estimated salary: $70,000/year.


  • Store Supervisors

    7 days ago


    Hampton, Virginia, United States McDonald's Full time

    Company OverviewMcDonald's is a global leader in the quick-service restaurant industry, with a reputation for serving high-quality food and providing excellent customer service. Our commitment to innovation, customer satisfaction, and employee development has made us one of the most recognized and respected brands in the world.SalaryThe estimated salary for...


  • Hampton, Virginia, United States Moe's Southwest Grill Full time

    Job OverviewMoe's Southwest Grill is seeking a part-time Customer Service Representative to join our team in Hampton, VA.About UsWe are a franchisee of Moe's Southwest Grill, a chain of restaurants with over 700 locations worldwide. Our company culture values originality, excellence, and giving back to the community.Salary and BenefitsThe hourly rate for...


  • Hampton, Virginia, United States Wal-Mart Stores, Inc. Full time

    **About the Role:**We are seeking a skilled Customer Service Ambassador to join our team in Elizabeth City, NC. As a Cashier and Front End Services associate, you will play a vital role in providing exceptional customer experiences that leave a lasting impression.In this fast-paced environment, you will juggle multiple tasks while maintaining a positive...


  • Hampton, Virginia, United States Wingstop Full time

    **About Wingstop:**A fast-growing restaurant chain, Wingstop is a place where you can make a real difference in people's lives by providing excellent customer service. As a Guest Service Team Member at Wingstop, you'll be the face and voice of our brand, ensuring every guest has a positive experience.We're looking for someone who shares our passion for...


  • Hampton, Virginia, United States PeopleShare Inc Full time

    We are seeking a skilled Customer Service Coordinator to join our dynamic team at PeopleShare Inc in Hampton. This exciting opportunity is perfect for individuals looking to support accurate order processing and maintain organized records in a fast-paced environment.Job Responsibilities:Collaborate with departments to confirm and document order...


  • Hampton, Virginia, United States Colonial Downs Group LLC Full time

    Job Summary:The Customer Service Liaison will be responsible for providing next-level guest service to internal and external guests, demonstrating a positive attitude and openly participating in all interactions. The ideal candidate will foster an environment of support and motivation for Team Members while maintaining complete confidentiality of company...


  • Hampton, Virginia, United States Food Lion Full time

    Job SummaryWe are seeking a skilled Customer Service Leader to join our team at Food Lion. The successful candidate will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining high standards of customer satisfaction.About the RoleThis is an exciting opportunity to work in a fast-paced retail...


  • Hampton, Virginia, United States Harris Teeter, LLC Full time

    Job Summary:Harris Teeter, LLC is seeking a highly skilled Customer Service Operations Manager to oversee the daily operations of our Customer Service Department. This key role will supervise up to 120 associates, ensuring they provide exceptional customer service and meet departmental standards.The ideal candidate will have excellent leadership skills, with...


  • Hampton, Virginia, United States GPAC Full time

    Job Summary:We are seeking an experienced Insurance Team Lead and Supervisor to oversee the daily operations of our personal lines team in New Hampshire.About Us:GPAC is a leading provider of insurance products, dedicated to delivering exceptional service and comprehensive coverage to our clients. Our team is committed to fostering a collaborative and...


  • Hampton, Virginia, United States Crystal Tractor of Starke Full time

    About Crystal Tractor of StarkeWe are a fourth-generation family-owned business dedicated to providing top-notch service to our customers.


  • Hampton, Virginia, United States LTD Hospitality Full time

    Job Summary: We are seeking a highly skilled Front Desk Supervisor to join our team at LTD Hospitality Group. The successful candidate will be responsible for supervising the front desk staff during evening shifts and ensuring a high level of guest satisfaction.">Responsibilities:">Supervise front desk staff during evening shifts.Process guest check-ins and...


  • Hampton, Virginia, United States Audi Hampton Full time

    Job DescriptionAudi Hampton is seeking a skilled Audi Service Advisor to provide exceptional customer service and ensure customer satisfaction during their vehicle service experience. As the primary point of contact, you will guide customers through the service process and maintain clear communication at all times.

  • Front Desk Supervisor

    4 weeks ago


    Hampton, Virginia, United States Eastern Sports Management Full time

    Front Desk Supervisor Job SummaryThe Eastern Sports Management Front Desk Supervisor is the leader of the front desk staff. The role requires providing excellent guest service, answering complex guest questions, and coordinating tours of the property. This position is ideal for individuals who enjoy working in a fast-paced environment and have strong...


  • Hampton, Virginia, United States Insight Pest Solutions LLC Full time

    About UsAt Insight Pest Solutions LLC, we are a privately-owned pest control company that prioritizes exceptional customer service and innovative training for our technicians.


  • Hampton, Virginia, United States US Foods Full time

    About the RoleWe are seeking highly motivated and customer-focused individuals to fill the position of Retail Sales Associates at US Foods in Hampton, VA. As a key member of our team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and safe store environment.Main Responsibilities:Deliver...


  • Hampton, Virginia, United States US Foods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at US Foods. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service, promoting our products, and maintaining a clean and safe store environment.Job DescriptionCustomer Service: Provide fast, easy,...

  • Clinical Therapist

    5 days ago


    Hampton, Virginia, United States Restart Services Full time

    Job OverviewWe are seeking a skilled Clinical Therapist to join our team as a Day Treatment Supervisor at Restart Services in Hampton Roads.


  • Hampton, Virginia, United States Smart Foodservice Stores LLC Full time

    About Smart Foodservice Stores LLCWe are a leading foodservice retailer dedicated to providing exceptional customer service and quality products. Our team is committed to delivering an outstanding shopping experience for our customers.Job Title: Retail Department LeadJob Summary:The Retail Department Lead plays a crucial role in maintaining an atmosphere of...


  • Hampton, Virginia, United States McDonald's Full time

    Job DescriptionWe are seeking highly motivated and organized Customer Experience Leaders to join our team at McDonald's. These individuals will be responsible for ensuring a positive customer experience in our restaurants, promoting excellent service quality, and managing the day-to-day operations of their shifts.Key Responsibilities:Shift Management:...


  • Hampton, Virginia, United States Sky's The Limit Marketing, Inc. Full time

    Unlock Your Potential in Sales & Customer ServiceSky's The Limit Marketing, Inc. is a dynamic and growing company that changes the world by starting conversations that spark action. We're seeking a driven and motivated individual to join our sales & customer service team as a Customer Experience Representative.We offer a fast-paced team environment where...