Global Datacentre Operations Specialist
2 weeks ago
We are seeking a highly skilled Global Datacentre Specialist to join our team at ARM. As a key member of our Global Infrastructure & Platforms (GI&P) team, you will be responsible for the operation and maintenance of our datacentre estate.
You will work closely with technical leaders and contributors to provide contributions to common goals, ensuring the smooth operation of our datacentre services. Your responsibilities will include planning and installation of hardware, asset management, and documentation management.
Additionally, you will be responsible for monitoring the datacentre infrastructure and reacting proactively to resolve alerts. You will also ensure that incidents, requests, and problems are handled according to agreed ARM procedures and Service Level Agreement.
Key Responsibilities:- Plan and install hardware into our datacentres using Nlyte.
- Coordinate installs with vendors and ensure timely completion.
- Manage assets using DCIM tooling Nlyte.
- Handle incidents, requests, and problems according to ARM procedures and Service Level Agreement.
- Monitor datacentre infrastructure and resolve alerts proactively.
- Understanding of datacentre best practice.
- Basic knowledge of various types of datacentre hardware.
- Familiarity with datacentre products and solutions.
- Excellent communication skills and ability to learn new technologies.
- Nlyte or similar DCIM tooling experience.
- Hardware installation experience.
- Experience in PDU management.
- Windows administration skills.
- Understanding of ITIL framework.
ARM is a global company with a diverse team. We offer exciting and interesting work, and our growth trajectory ensures career progression and the opportunity to have a significant impact on our success.
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