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Locomotive Repair Center Manager

2 months ago

Gary, Indiana, United States CN Full time

About the Role:

The Locomotive Repair Center Manager is responsible for overseeing the daily operations of the repair facility, including the management of supervisors and employees working in the facility. This role involves leading the team in ensuring the efficient inspection, maintenance, and repair of locomotives and freight cars, as well as managing the on-time performance and delivery of these assets to customers.

Main Responsibilities:

  • Problem Solving and Decision Making:
    • Lead daily shop operations for the territory, including budget management and workforce productivity.
    • Review production and operations reports to resolve operations and maintenance problems, ensuring minimum costs and operational delays.
    • Handle wrecking response to yard and line outages, working with Transportation, Engineering, and direct reports to efficiently and swiftly restore service to the fleet.
    • Handle fleet levels and determine appropriate in-service levels of locomotive fleet to improve fleet reliability and efficient inspection and repair processes.
    • Maintain teamwork and order among staff, contractors, and internal stakeholders by acting with urgency to respond to issues.
  • Safety Orientation, Compliance, and Reporting:
    • Oversee the overall application of safety processes and procedures within the Locomotive Reliability Center.
    • Validate completion of Front Line Supervision (FLS) efficiency testing and quality audits.
    • Conduct and follow up on accident and injury investigations and corrective action.
    • Build safety compliance and improve safety results through a team of supervisors and unionized employees via regular efficiency testing and safety walkabouts.
    • Provide positive and constructive feedback and coaching to supervisors and employees.
    • Ensure processes and a point person are in place for audit and compliance requirements (e.g., American Association of Railroads (AAR) and Federal Railroad Administration (FRA) inspections, Chain Inspections, Qualification recertification, Equipment) are met.
    • Develop and revise standard operational and working practices and observe workers and supervisors to ensure compliance with standards.
    • Respond to incidents and accidents within the facility and coordinate response and movement of affected locomotives to repair facilities.
    • Participate in the Joint Health and Safety Committee as well as the subsequent follow-up.
    • Participate in the apprenticeship committee, Workplace Location Joint Apprentice Committee (WLJAC).
  • General Leadership and Supervision of Union and Non-Union Workforce:
    • Lead an effective, high-performing team in a unionized environment.
    • Lead, plan, and control overall repair and maintenance of locomotives and freight equipment as well as purchasing repair items.
    • Direct and develop a group of supervisors and ensure efficient deployment of people and assets.
    • Work in conjunction with functional contacts, ensuring team unity among supervisory and unionized workforces.
    • Ensure effective labor and union relations.
    • Validate proper inventory levels based on consumption.
    • Develop and implement action plans and goals for supervisory staff and monitor development to ensure continued improvement.
    • Ensure proper succession planning is in place to address attrition.
    • Coach supervisors on safe and productive work procedures and validate general employee understanding.
    • Handle day-to-day issues, along with hourly performance issues, including conducting investigations, recommending appropriate steps to correct performance issues, and responding to grievances.
    • Communicate company goals and policies to create clear understanding of direction and expectations.
    • Oversee the Employee Performance Scorecard (EPS) process for FLS, including evaluation, performance review, and overall performance rating for reports.
    • Develop and sustain the right employee behaviors with feedback, recognition, reinforcement, and coaching.
  • Planning and Organizing Workload:
    • Ensure cohesiveness and execution of mechanical activities within the shop and across the territory.
    • Establish effective strategies and metrics to measure, control, and improve locomotive reliability and availability for internal and external customers safely and within budget.
    • Create and maintain supervisory and unionized schedules to ensure adequate staffing.
    • Direct and coordinate through subordinate supervisory personnel, applying knowledge of production methods, processes, terminal layout, and mechanical maintenance.
    • Coordinate with Transportation senior leadership to ensure the movement of assets is made efficiently for diagnostics, repairs, and inspections.
    • Respond to issues and handle escalation of issues from mechanical supervisors, including transportation FLS and senior leadership.
    • Ensure overall utilization is maximized, as measured by productivity, attendance, and labor costs.
    • Drive locomotive reliability as measured by bad order status, percentage of locomotives active, and initial terminal delay.

Working Conditions:

The role has standard working conditions in a shop environment with a regular workweek from Monday to Friday. The role requires minimal travel (10%) within Canada and the United States. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.