Customer Service Representative

2 months ago


Rocky River, Ohio, United States Giant Eagle Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a Team Member, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Customer Service: Provide friendly and efficient service to customers, answering questions and resolving issues in a timely and professional manner.
  • Stock Replenishment: Replenish stock on the sales floor, ensuring that products are available and easily accessible to customers.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and other areas.

Requirements:

  • Experience: 0-6 months of retail experience preferred.
  • Education: High school diploma or equivalent not required.
  • Lifting: Ability to lift up to 50 pounds.
  • Age: At least 16 years of age for retail positions, at least 18 years of age for GetGo/Ricker's positions.

About Us:

Giant Eagle is a leading grocery store chain that values its team members and provides opportunities for growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our team members and customers.



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