Service Manager

2 weeks ago


Bronx, New York, United States UniFirst Full time
Service Manager Job Description

At UniFirst, we're seeking a skilled Service Manager to lead and develop a team of Route Service Representatives and Route Service Supervisors. This role offers a competitive salary, a range of benefits, and opportunities for career advancement in a family-oriented culture.

Key Responsibilities:
  • Oversee recruitment, training, and development of the team
  • Build strong customer relationships and drive team achievement in customer satisfaction
  • Collaborate with management to enhance customer service and product programs
  • Negotiate customer contract renewals
Requirements:
  • Business savvy individual with a focus on increasing profit and customer satisfaction
  • Results-driven, relationship manager willing to lead and support the team
  • High School Diploma or GED, bachelor's degree preferred
  • Prior customer service experience and strong computer proficiency
  • Ability to lift up to 50 pounds and meet pre-employment DOT physical requirements
Benefits and Perks:
  • 401K with Company Match, Profit Sharing, Health Insurance, Life Insurance, Paid Time Off, Tuition Reimbursement, Employee Discount, Referral Bonuses
About UniFirst:

UniFirst is a leader in the garment services industry, offering stability and resources while maintaining a small company feel. With a focus on annual growth and a diverse team culture, there's never been a better time to join our team.

UniFirst is an equal opportunity employer.



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