Community Service Program Manager
2 days ago
At The FedCap Group, we are seeking a highly motivated and experienced Community Service Program Manager to join our team. The successful candidate will be responsible for managing a caseload of participants participating in the Community Service program or who are enrolled in education or vocational training programs.
Key Responsibilities:
- Develop new non-profit Community Service sites and assignments appropriate for WeCARE participants.
- Educate and train designated on-site supervisors about oversight of WeCARE participant attendance and job duties.
- Match participants with Community Service assignments based on the results of their biopsychosocial assessment, Individual Vocational Assessment and Plan (IVAP), and special accommodation needs.
- Supervise Community Service participant timekeeping and metro card distribution activities.
- Identify and assist with mitigating barriers to Community Service participation, including, but not limited to, physical and/or mental health barriers, housing, childcare, and domestic violence issues.
- Mediate conflicts between Community Service site supervisors and Community Service participants, as necessary.
- Document Community Service referrals and follow-up activities in Fedcap and HRA management information systems, including, but not limited to, FedcapCARES and NYCWAY.
- Conduct regular site visits to Community Service sites to ensure contractual compliance of Community Service partnerships and that all necessary reasonable accommodations are in place for WeCARE participants.
Requirements:
- Bachelor's degree in social work or related field, such as psychology, vocational rehabilitation, or occupational rehabilitation from an accredited institution preferred.
- Two (2) years of experience working with employment programs for individuals with barriers to employment. OR a combination of related education and experience.
The FedCap Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.
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