Safety Investigation and Quality Assurance Specialist

5 days ago


Dearborn, Michigan, United States Belcan Full time
About the Role

We are seeking a highly skilled Safety Investigation and Quality Assurance Specialist to join our team at Belcan. As a key member of our organization, you will play a critical role in ensuring the safety and quality of our products.

Key Responsibilities
  • Proactively monitor and analyze daily reports from customers and dealerships to identify and address potential safety concerns.
  • Prepare technical and non-technical documentation to support all stages of the safety review and compliance process.
  • Provide robust support in responding to government inquiries, utilizing detailed data analysis and technical insights to ensure compliance with regulatory standards.
  • Review and assess Technical Service Bulletins, Special Service Messages, and Over the Air (OTA) updates, and lead the facilitation of comprehensive review sessions to ensure all updates meet safety criteria.
  • Facilitate the development and refinement of processes, procedures, and training materials to enhance safety protocols and operational efficiency.
Requirements
  • Bachelor of Science degree with experience in data analytics and reporting.
  • Strong capabilities in data analysis and problem-solving with advanced Excel skills.
  • Prior experience with quality control or warranty data analysis in the automotive sector is highly desirable.
  • Good understanding of vehicle systems and their functional interdependencies.
  • Exceptional strategic thinking and problem-solving abilities to navigate complex issues effectively.
Preferred Qualifications
  • Experience in developing and implementing detailed procedures.
  • Prior exposure to Ford's product development or manufacturing processes is advantageous.
  • Ability to effectively interface with diverse, cross-functional teams, including global collaborations.
  • Excellent oral communication skills complemented by strong technical writing capabilities.
About Belcan

Belcan is a leading provider of engineering, technical, and IT services to the aerospace, defense, and industrial markets. We are committed to delivering high-quality solutions that meet the needs of our customers.



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