Healthcare Broker Relations Specialist

1 week ago

Miami, Florida, United States AmeriHealth Caritas Full time
Job Title: Broker Relations Representative

At AmeriHealth Caritas, we are seeking a highly skilled Broker Relations Representative to join our team. This role will be responsible for building and maintaining strong relationships with brokers, ensuring their needs are met with professionalism and expertise.

Key Responsibilities:
  • Design and implement targeted strategies to achieve or surpass specific membership goals, leveraging data analytics to identify areas for growth and expansion.
  • Build and maintain strong, long-lasting relationships with brokers, ensuring their needs are identified and met.
  • Provide comprehensive product training, marketing strategies, and sales support to brokers to effectively reach and serve our target populations.
  • Monitor industry trends, regulatory changes, and competitive landscape, translating insights into actionable strategies to enhance broker effectiveness and drive enrollment.
  • Track and analyze broker performance metrics, providing feedback and development strategies to optimize productivity and achieve enrollment targets.
  • Ensure all broker activities adhere to state and federal regulations, maintaining the highest standards of ethics and compliance.
Requirements:
  • 3 to 5 years of experience in the healthcare or sales industry in a commission-sales environment.
  • Bachelor's degree required.
  • Strong communication and interpersonal skills.
  • Experience working with the specific population (dual eligible, Medicaid, Medicare, and ACA Health Plans).
  • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers, and customers.
  • Will work closely with Sales Director and appointed producers to identify and educate potential members and participate in promotional activities.
  • Maintain confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA).
  • Thorough knowledge of sales techniques and insurance laws/rules, including CMS Medicare rules/practices.
  • Detailed understanding of product complexities with the ability to communicate and negotiate with various parties.
  • Proven ability to build and maintain strong business and community relationships.
  • Proven success in remaining organized and prioritizing work to meet established deadlines.
  • Proficiency in Microsoft Office Programs: Outlook, Word, PowerPoint, Excel and ability to successfully navigate mobile applications including but not limited to HealthSherpa/Softheon
  • Bilingual English/Hispanic speaking is highly preferred.
  • Must have a Health Producer license or become licensed within 90 days of hire to sell insurance (health, life, and disability) in Florida.
  • Must also complete annual FFM and Medicare certifications
  • 30% local travel throughout the years in an around the South Florida area.
  • Qualified candidates must be located in the South Florida/Miami metro area.
  • Must have a valid driver's license, car insurance and reliable transportation.
Diversity, Equity, and Inclusion:

At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more.

Generous paid time off and paid volunteer time off.

Employer-matched 401(k) and additional non-elective contributions, starting on day one.

Medical, dental, and vision plans — with coverage starting on day one.

Employee assistance programs, fitness reimbursements, nutrition counseling, and more.

Employer-paid life insurance, with opportunities to purchase additional coverage.

Employer-paid short-term disability coverage and long-term disability coverage.

Tuition assistance, including reduced tuition at certain schools.

Financial assistance with adoption, including paid time off.

Flexible spending and health savings accounts to pay for qualified expenses.

Discount programs on entertainment, travel, and more.

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