Insurance Career Development Representative

4 days ago


Winter Haven, Florida, United States Rob Semans - State Farm Agent Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Rob Semans - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Salary and Benefits

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications. Our benefits package includes license reimbursement, bonus opportunities based on performance, competitive salary, flexible schedule, health insurance, paid time off, and training & development opportunities.

Job Responsibilities
  • Respond to customer inquiries and provide accurate policy information.
  • Assist clients with policy changes and updates, ensuring seamless transitions and minimizing disruptions.
  • Process insurance claims efficiently and effectively, following up with clients to ensure their needs are met.
  • Maintain precise records of customer interactions, facilitating data-driven decision-making and continuous improvement.
Requirements and Qualifications
  • Demonstrate strong communication and interpersonal skills, fostering positive relationships with clients and colleagues alike.
  • Showcase attention to detail and ability to multitask, managing multiple responsibilities with ease and precision.
  • Prior customer service experience is preferred but not required; what matters most is your passion for delivering exceptional service and your drive to grow and develop as a professional.


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