Senior Workforce Management Analyst
4 weeks ago
We are seeking a highly skilled Senior Workforce Management Analyst to join our team at Domtar. As a key member of our HRIS department, you will play a critical role in the deployment and support of our corporate workforce management solution (UKG Pro WFM).
Key Responsibilities- Provide expert-level support to our workforce management environments, proactively addressing issues and requests.
- Collaborate with the team to determine and confirm efforts required, and develop work plans to support system changes.
- Act as a functional team member in formal projects, supporting the implementation of solutions for specific sites or new functionality.
- Produce specifications using standard workforce management methodology for configuration requirements, collaborating with internal and external partners.
- Configure and implement proposed specifications, performing unit, QA, and UAT testing to ensure high levels of conformity and quality standards.
- Recommend improvements to existing business processes and system integrity, maintaining or improving overall quality of information.
- Actively promote the solution, staying current on UKG Pro WFM configuration standards and technologies.
- Support and/or mentor team members, assisting with career development and providing performance feedback to management.
- Strong communication and analytical skills.
- Ability to work in diverse and remote teams.
- Ability to propose innovative solutions and resolve problems in complex environments.
- Bilingual, in French and English, both written and spoken.
- Bachelor's degree in commerce, business administration, information technology, or industrial engineering.
- Minimum 8 years' experience in industry and application development.
- Workforce management and human capital management knowledge.
- Kronos design and configuration skills (Time Keeping, Attendance, Scheduling).
- Familiarity with Agile delivery methodologies.
- Knowledge of Canadian and US payroll systems is an asset.
- A downtown location (Place-des-Arts metro).
- A flexible insurance plan (life, medical, dental).
- An employee assistance program.
- A childcare center on location.
- Competitive compensation, including annual bonus plan.
- A pension plan with matching company contributions.
- Employer-paid development and continuing education.
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