Banquet Setup Attendant

6 days ago


Tacoma WA USA, United States Aimbridge Hospitality Full time
Job Summary

The Banquet Set-up Attendant is responsible for ensuring the smooth execution of banquet functions, including setup, clean-up, and monitoring assigned sections to guarantee exceptional guest service.

Responsibilities
  • Provide guests with exceptional quality of service in a warm and enthusiastic manner.
  • Vacuum, sweep, mop, polish, and wipe areas clean before, during, and after events.
  • Maintain the banquet area in a clean, organized, and safe condition.
  • Ensure all banquet rooms are cleared and securely locked at the close of a function and at the end of the workday.
  • Store equipment in designated areas.
  • Be present in the room and greet guests upon arrival.
  • Maintain banquet and hotel standards of food, beverage, and quality guest service.
  • Present menus, answer questions, and take food and beverage orders.
  • Cook or prepare food according to recipe.
  • Assist in food production according to menu and number of persons to be served.
  • Monitor tables in assigned sections to ensure all patrons are served.
  • Clear and clean tables, reset counters and tables.
  • Maintain kitchen and wait station by keeping areas tidy and clean and stocking assigned areas at the end of each shift.
  • Ensure tips are reported properly for tax processing.
Requirements
  • Three to six months related experience or equivalent combination of training and experience.
  • Ability to read, write, and speak the English language.
  • Ability to manage difficult or emotional customer situations.
  • Ability to maintain a high level of professionalism.
  • Knowledge of and ability to interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures.
Benefits
  • Competitive hourly rate: $15.74-$22.67.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401(k) retirement plan.


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