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Customer Service Representative

2 months ago

Culpeper, Virginia, United States Southern States Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers in a friendly and professional manner, respond to customer inquiries, and resolve customer complaints in a timely and effective manner.
  • Point of Sale Operations: Accurately process transactions, handle cash and credit transactions, and maintain a clean and organized checkout area.
  • Merchandising and Inventory: Restock shelves, face merchandise, and maintain a visually appealing store environment.
  • Store Maintenance: Perform daily housekeeping duties, including sweeping, mopping, and cleaning of store equipment.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and maintain a positive and productive work environment.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: 6 months of retail experience preferred.
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and basic math skills.
  • Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and work in a climate-controlled environment.
Working Conditions

This position requires the ability to work in a fast-paced retail environment, with frequent interactions with customers and colleagues. The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer satisfaction and store maintenance.