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Teller - Eagle Station Branch Representative

2 months ago

Carson City Nevada, United States Greater Nevada Credit Union Full time

About the Position:

The Teller position plays a pivotal role in our commitment to elevating member value and fostering meaningful interactions and relationships. As a Teller, you will serve as the face of the credit union, providing exceptional member service and personalized financial solutions to our members.

Key Responsibilities:

  • Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
  • Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.
  • Balance cash drawers and maintain proper cash levels.
  • Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member's financial needs.
  • Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.

Requirements:

  • 6 months customer service experience
  • 6 months cash handling preferred
  • Excellent Communication Skills
  • Problem Solving and Analytical Skills
  • Friendly and Outgoing Personality
  • Sales Skills and Experience
  • Effective Relationship Building Skills
  • Willing to take initiative
  • Action oriented
  • Communicates effectively
  • Customer (member) focused
  • Collaborates

Physical Demands:

While performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.

Location and Travel Requirements:

Greater Nevada Credit Union's Eagle Station Branch