Chronic Disease Coordinator

3 weeks ago


Raleigh, North Carolina, United States Strive Health Full time
Job Description

We are seeking a dedicated Chronic Disease Coordinator to join our team at Strive Health. As a key member of our care delivery spectrum, you will work collaboratively with the care team to provide ongoing support and communication to patients with chronic kidney disease (CKD) and End-Stage Renal Disease (ESRD).

In this role, you will act as a single point-of-contact to coordinate resources, identify gaps, and provide proactive follow-up to ensure seamless patient care across various locations.

Your Key Responsibilities:

  • Perform outbound calls to patients to understand their clinical needs and connect them with appropriate resources.
  • Make appointments for patients or follow up on care through outbound calls to providers.
  • Answer inbound calls from patients, providers, and other resources.
  • Ensure patients' needs are met by following up with them and scheduling future check-ins.
  • Notify patients of location and appointment times as needed.
  • Coordinate with clinical resources and providers to ensure a smooth continuum of care for patients.
  • Assist with completing applications for resources, paperwork for provider visits, etc.
  • Monitor patient hospitalizations and follow up as necessary with care team members and outside resources.
  • Provide patients with education materials and send communications to primary care physicians, nephrologists, and specialists for new enrollments/appointments.
Requirements
  • 2+ years combined of related education, experience, or certification.
  • Current BLS or CPR Certification required.
  • Able to travel across an assigned region to meet patient needs.

Estimated Salary: $65,000 - $80,000 per year, depending on location and experience.



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