Care Coordination Specialist
1 week ago
About Strive Health
We're driven by a purpose: transforming the broken kidney care system. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey.
What We Do
We significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our team works collaboratively to provide ongoing support and communication to chronic kidney disease (CKD) and End-Stage Renal Disease (ESRD) patients.
Your Role
You'll work as a single point-of-contact to coordinate resources along the care delivery spectrum, identify gaps, and provide proactive follow-up. You'll make sure the patient's care at various locations is connected and there are no gaps in care or communication.
Responsibilities
* Performs outbound calls to patients to understand their clinical needs and connect them with appropriate resources.
* Performs outbound calls to providers to make appointments for patients or follow up on care.
* Answers inbound calls from patients, providers, and other resources.
* Follows up with patients to ensure their needs are met and schedules future check-ins.
* Notifies patients of location and appointment times as needed.
* Coordinates with clinical resources and providers to ensure smooth continuum of care for patients.
Requirements
* 2+ years combined of related education, experience, or certification.
* Current BLS or CPR Certification required.
* Efficient and reliable transportation, including an active driver's license, allowing for the ability to travel across an assigned region to meet patient needs.
Benefits
We offer competitive compensation and a comprehensive benefits package, including medical, dental, and vision insurance, two employee assistance programs, 401k with employer match, employer paid and voluntary life and disability insurance, health and flexible spending account, paid holidays, flexible vacation time, sick time, volunteer time, and sabbaticals. Estimated salary: $22.25-$25.00 per hour.
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