Warranty Administration Specialist
1 week ago
We are seeking a highly skilled Warranty Administration Specialist to join our team. As a key member of our customer service department, you will be responsible for managing customer complaint requests and ensuring timely resolution.
The ideal candidate will have excellent communication skills, with the ability to provide clear and concise updates to customers on repair status. Additionally, they will be proficient in SAP data entry and have strong analytical skills to maintain high data quality within our system.
Salary: $55,000 - $65,000 per year based on location.
About UsAston Carter is a leading provider of corporate talent solutions, serving clients across the globe. Our team specializes in accounting, finance, human resources, and select administrative professions.
We value diversity and inclusion, maintaining an environment that fosters growth opportunities for our people. We are committed to hiring diverse talent and promoting an inclusive workplace culture.
Responsibilities- Manage customer complaint requests and ensure timely resolution
- Provide clear and concise updates to customers on repair status
- Maintain high data quality within our SAP system
- Conduct data collection and analysis related to customer complaints
- 2+ years administrative or data entry background
- Manufacturing background
- SAP experience
- Microsoft Office proficiency (Excel, Word, PowerPoint)
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