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Part Time Night Auditor

2 months ago

Cleveland, Ohio, United States Aimbridge Hospitality Full time
Job Summary

The Night Auditor is a key member of the hotel's front desk team, responsible for ensuring the smooth operation of the hotel's night audit process. This includes registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks.

Responsibilities
  • Guest Registration and Reservations: Register guests, make reservations, and ensure accurate and efficient processing of guest information.
  • Night Audit Process: Prepare and balance daily reports, reconcile transactions, and conduct security walks to ensure the hotel's security and integrity.
  • Front Desk Operations: Manage the front desk during the overnight shift, ensuring prompt and courteous service to guests.
  • Communication and Teamwork: Maintain effective communication with colleagues and management, and work collaboratively to achieve team goals.
  • Problem-Solving and Adaptability: Demonstrate strong problem-solving skills, adaptability, and flexibility in a fast-paced environment.
  • Technical Skills: Proficient in Windows operating systems, company-approved spreadsheets, and word processing software.
  • Guest Service: Provide exceptional guest service, ensuring a positive experience for all guests.
Requirements
  • Education: High school diploma or equivalent required; college coursework in a related field helpful.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Strong communication and problem-solving skills, ability to work independently and with minimal supervision, and proficiency in Windows operating systems and company-approved software.
Benefits
  • Competitive Pay: Competitive hourly rate.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and employee assistance program.