Night Auditor

2 weeks ago


Cleveland, Ohio, United States Residence Inn Cleveland Downto Full time
Job Summary:

The Night Auditor is a critical role at Residence Inn Cleveland Downtown, responsible for ensuring the smooth operation of our hotel's front desk and accounting functions during the overnight shift. As a Night Auditor, you will be the first point of contact for guests and will be responsible for handling all aspects of the front desk, including registering guests, making reservations, and preparing daily reports.

Responsibilities:
  • Register guests and make reservations in a timely and efficient manner
  • Prepare and balance daily reports, including revenue and expense reports
  • Conduct security walks to ensure the safety and security of guests and staff
  • Handle guest requests and resolve any issues that may arise during the overnight shift
  • Maintain accurate and up-to-date records of guest information and transactions
  • Perform other duties as required by management
Requirements:
  • At least 1 year of progressive experience in a hotel or related field
  • High School diploma or equivalent required; College coursework in a related field helpful
  • Previous supervisory responsibility preferred
  • Ability to work independently and with minimal supervision
  • Knowledge of accounting principles and procedures
  • Ability to problem-solve and troubleshoot in a fast-paced environment
  • Proficiency in Windows operating systems and company-approved software
  • Excellent communication and interpersonal skills
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Residence Inn Cleveland Downtown, we are committed to providing our guests with a warm and welcoming experience. As a Night Auditor, you will play a critical role in ensuring the success of our hotel and providing exceptional service to our guests.


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