Night Auditor

1 month ago


Cleveland, Ohio, United States Method Co. Full time
Job Overview

Method Co. is seeking a skilled Night Auditor to provide exceptional hospitality to our guests at The Roost Apartment Hotel. As a key member of our overnight team, you will be responsible for managing room reservations, welcoming guests, and ensuring a seamless experience.

Key Responsibilities:

  • Manage online, phone, and in-person room reservations
  • Welcome guests, check them in, and provide hotel amenities information
  • Process payments and respond to guest feedback
  • Collaborate with staff to maintain hotel standards and accommodate special client needs
  • Assist with event planning and VIP services

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work well under pressure and with minimal supervision
  • Effectiveness in listening, understanding, and clarifying guest and staff concerns
  • Availability to work overnight hours

Benefits:

  • Comprehensive medical benefits, including health, vision, dental, and life insurance
  • 401(k) retirement savings plan
  • Paid time off, holidays, and sick leave

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