Veterinary Support Specialist

4 weeks ago


Charleston, South Carolina, United States Ethos Veterinary Health Full time
Client Care Representative Job Summary

We are seeking a skilled Client Care Representative to join our team at Ethos Veterinary Health. As a Client Care Representative, you will be responsible for scheduling patient appointments, ensuring medical records and diagnostic images are obtained prior to visits, and confirming appointments to provide relevant care instructions for drop-offs. You will also ensure treatment plan estimates and related paperwork are prepared for patient arrivals.

This is a dynamic role that requires strong communication skills with both clients and team members, as well as the ability to multi-task in a fast-paced environment. If you have a passion for delivering exceptional client care and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

Key Responsibilities:

  • Scheduling patient appointments and ensuring medical records and diagnostic images are obtained prior to visits
  • Confirming appointments and providing relevant care instructions for drop-offs
  • Ensuring treatment plan estimates and related paperwork are prepared for patient arrivals
  • Providing exceptional client care and communication with both clients and team members

Requirements:

  • Strong communication and interpersonal skills
  • Ability to multi-task and work in a fast-paced environment
  • Attention to detail and organizational skills

About Ethos Veterinary Health:

Ethos Veterinary Health is a leading provider of veterinary care, with a commitment to delivering exceptional patient care and client service. We are a dynamic and growing organization that values our team members and offers a range of benefits and opportunities for professional growth and development.


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