Sales Associate

2 days ago

Walnut Creek, California, United States Williams-Sonoma Full time
About the Role

We're seeking a highly motivated Sales Associate to join our team at Williams-Sonoma in Walnut Creek. As a Sales Associate, you will provide exceptional customer service, utilize effective selling techniques, and maintain a thorough knowledge of our products.

Key Responsibilities:
  • Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards
  • Achieve established sales and contest goals
  • Maintain knowledge of current sales and promotions
  • Assist customers with special services, including gift wrap, gift registry, and merchandise location
  • Utilize effective selling techniques to build multiple sales and increase productivity
  • Demonstrate comprehensive product knowledge, including features and benefits
  • Efficiently and accurately perform register transactions, including sales, returns, and exchanges
  • Assist in implementing and maintaining visual merchandise presentation, signage, and lighting
  • Uphold store maintenance and cleanliness standards
  • Process, ticket, and restock merchandise as needed
  • Perform other duties as assigned by management
Requirements:
  • High school diploma or equivalent preferred
  • 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
  • Proven ability to prioritize and handle multiple tasks simultaneously
  • Ability to be mobile on the sales floor for extended periods of time, operate POS system, and lift and mobilize medium to large items (up to 75 lbs.) while utilizing appropriate equipment and safety techniques
  • Full-time associates are expected to have open availability to meet the needs of the business
  • Part-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week
Benefits:
  • Competitive compensation package, including pay and benefits
  • Generous discount on all Williams-Sonoma, Inc. brands
  • 401(k) plan and other investment opportunities
  • Wellness program that supports physical, financial, and emotional health
  • Paid vacations and holidays (full-time)
  • Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)

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