IT Support Specialist
2 weeks ago
We are seeking a highly skilled IT Support Specialist to join our team at Diverse Lynx LLC. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their technical issues are resolved efficiently and effectively.
Key Responsibilities:
• Provide technical support to clients via phone, email, and remote desktop sessions
• Troubleshoot and resolve technical issues with TOUGHBOOK devices and software
• Collaborate with internal teams to resolve complex technical issues
• Develop and maintain technical documentation and knowledge base articles
• Stay up-to-date with the latest technical trends and advancements in the industry
Requirements:
• 2+ years of experience in IT support or a related field
• Strong knowledge of TOUGHBOOK devices and software
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
Diverse Lynx LLC is an Equal Employment Opportunity employer.
All qualified applicants will receive due consideration for employment without any discrimination. We promote and support a diverse workforce across all levels in the company.
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