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Assistant Manager

2 months ago

Federal Way, Washington, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train and Develop Employees: Provide coaching and guidance to employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Delegate Tasks and Monitor Performance: Delegate tasks and responsibilities to team members and monitor their performance to ensure they are meeting expectations.
  • Lead by Example: Demonstrate a strong work ethic and lead by example, setting high standards for yourself and your team.
  • Manage Inventory and Cash Handling: Ensure accurate inventory management and cash handling procedures are in place to minimize losses and maximize profits.
  • Staffing and Scheduling: Develop and implement effective staffing and scheduling plans to meet business needs and control labor costs.

Requirements:

  • Previous Management Experience: A minimum of 2 years of management experience in a fast-paced retail or food service environment.
  • Leadership Skills: Proven leadership skills with the ability to motivate and develop a team.
  • Communication Skills: Excellent communication and interpersonal skills with the ability to work effectively with employees, customers, and management.
  • Problem-Solving Skills: Strong problem-solving skills with the ability to analyze situations and make sound decisions.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Fun and Dynamic Work Environment: A fun and dynamic work environment with a team of passionate and dedicated employees.