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Logistics Operations Manager
1 month ago
LHH is seeking a highly skilled logistics professional to join our team as a Cargowise System Support Assistant Manager. This is a direct hire role with a competitive salary of up to $80,000/year, depending on experience.
This role will play a critical part in ensuring the effective utilization of the Cargowise system across various departments, addressing their needs, and enhancing operational efficiency.
Key Responsibilities:
- Collaborate with different departments to identify their needs and challenges related to the Cargowise system.
- Work with the support team to develop solutions and enhancements for the Cargowise system.
- Train end users on best practices for utilizing Cargowise to optimize their operations.
- Develop and implement Standard Operating Procedures (SOPs) in partnership with various departments.
- Maintain and troubleshoot the Cargowise system, ensuring seamless operation and user support.
- Utilize knowledge of logistics operations, including import/export, trucking, and customs brokerage, to inform system development and training.
- Assist with printer, server, and network configuration as needed.
Qualifications:
- Proven experience in business or management, preferably in a logistics or operations environment.
- Strong understanding of logistics operations, including import/export and customs brokerage.
- Familiarity with Cargowise or similar logistics management systems is a plus.
- Excellent communication and interpersonal skills to work effectively with various departments.
- Ability to develop training materials and conduct training sessions for end users.
- Proficiency in Microsoft Excel (an Excel test will be administered).
- Knowledge of printer/server/network configuration is a plus.