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Senior Sales and Service Representative
2 months ago
We are seeking a highly skilled and motivated Senior Sales and Service Representative to join our team at First Citizens Bank. As a key member of our branch team, you will play a critical role in supporting sales and service delivery, building and expanding banking relationships, and providing exceptional customer service.
Key Responsibilities- Proactively engage customers in conversation about their financial needs and provide personalized solutions.
- Open deposit accounts and ancillary banking products, and facilitate customer awareness and education of bank services.
- Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs.
- Process transactions and other account servicing requests, and provide exceptional customer service.
- High School Diploma or GED and 1 year of experience in sales or customer service, or 6 months of experience in a customer support role at First Citizens Bank, or participation in a First Citizens career development program.
- Preferred Education: Bachelor's degree
- Preferred Area of Experience: Telephone sales
As a Senior Sales and Service Representative at First Citizens Bank, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and make a meaningful contribution to our customers' financial success.
We offer a comprehensive benefits program, including customized offerings to support our associates' diverse needs. Our company culture values diversity, equity, and inclusion, and we are committed to creating a workplace where everyone feels valued and respected.
