Client Manager

2 weeks ago

Nashville, Tennessee, United States AMS Industries, Inc. Full time
About the Role

We are seeking a highly skilled Client Manager to join our team at AMS Industries, Inc. As a key member of our sales team, you will be responsible for identifying and acquiring new customers, as well as supporting existing clients to secure profitable HVAC/R and plumbing services and maintenance agreements.

Key Responsibilities
  • Manage contract and non-contract accounts to drive revenue growth and customer satisfaction.
  • Estimate and manage HVAC/R and plumbing service projects of various sizes, ensuring timely completion and high-quality results.
  • Continuously update and maintain our CRM system to track customer interactions and sales opportunities.
  • Participate in our client outreach and metrics program to measure sales performance and identify areas for improvement.
  • Maintain a culture of cooperation and lead sharing between other AMS business groups, promoting a "we are selling AMS" mindset.
  • Seek out new business opportunities through leveraging existing client relationships, attending industry events, networking with potential clients, and discussing ideas with AMS Management and other business groups.
  • Provide lead sharing and collaboration with other AMS business groups to drive sales growth and customer satisfaction.
Requirements
  • College degree or equivalent work experience in the HVAC/R, plumbing, or construction industry.
  • 5+ years of HVAC/R or Plumbing Service sales experience, with a proven track record of successful relationship building and selling of service contracts and repeat business.
  • Ability to communicate effectively both verbally and written to varied levels of audiences.
  • Ability to work independently, with a self-starter mindset, goal-oriented, and customer-focused.
  • Demonstrated competency in closing deals through effective negotiations.
What We Offer
  • Competitive health insurance and ESOP package.
  • Health Reimbursement Arrangement (HRA) with Medical PPO.
  • FSA and Dependent Care.
  • 401K Matching.
  • Paid Maternity & Paternity Leave.
  • Generous PTO roll-over policy.
  • Social events and outings throughout the year.

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