Business Systems Process Analyst
3 days ago
At Bickham Services Unlimited, LLC, we are seeking a highly skilled Business Systems Process Analyst to join our team. As a senior-level business analyst, you will serve as a subject matter expert and liaison between Customer Service and the information technology department.
The ideal candidate will have a strong background in business analysis, process improvement, and IT systems. You will be responsible for identifying business requirements, developing and documenting user requirements, and coordinating the automation of new or improved existing systems.
Key Responsibilities:
- Identify and analyze opportunities for improving business processes
- Develop and document user requirements
- Coordinate the automation of new or improved existing systems
- Work with outside vendors and contractors to complete projects and service requests
- Review complex project deliverables and provide comments and suggestions
Requirements:
- High school diploma or G.E.D. equivalent from an accredited institution
- Graduate of a four-year accredited college or university with a degree in Business Administration, Computer Science, Management Information Systems, or similar related fields
- Minimum four (4) years of experience in an information technology or business analyst role
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