Desktop Support Specialist

4 days ago


Batavia, New York, United States Entre Computer Services Full time

Company Overview:

Entre Computer Services is a leading provider of technology services in Rochester, NY. With over 30 years of experience, we offer a wide range of solutions including Managed Services, IT Infrastructure Engineering & Architecture, Application Development, Hardware & Software Sales, and IT Outsourcing & Recruiting.

We are a family-oriented organization that values great flexibility in professional growth, resources for individual success in a team environment, and recognizes the importance of work-life balance.

Job Description:

The Deskside Support Technician will provide IT technical support for all approved end-user computer hardware, software and related technologies. This includes scheduling and installation of approved hardware and software to meet customer and organizational needs.

The position requires independent analysis and problem solving as well as great customer service skills.

  • Acts as a liaison with end-users for computer-related issues and escalations
  • Assists customers in assessing and resolving hardware and software issues
  • Installs and configures computers, monitors, and peripherals such as printers, scanners, smartphones, and other related hardware
  • Upgrades operating systems and software
  • Assists with new project requests as needed
  • Creates and updates documentation as needed
  • Tracks and documents progress and steps taken to resolve issues within the ticketing system
  • Performs and assists in hardware and software maintenance services

Required Skills and Qualifications:

The ideal candidate will have an Associate's degree in Computer Science or a related field and 2-3 years of Information Technology experience. Strong customer service skills are required.

Benefits:

We are proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

We strive for a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We value everyone feeling valued, connected, and empowered to reach their potential and contribute their best.



  • Batavia, New York, United States Entre Computer Services Full time

    Job Title: Technical Support SpecialistJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Entre Computer Services. As a Technical Support Specialist, you will serve as the primary point of contact for customers seeking technical assistance over the phone or via email.Your responsibilities will include performing...


  • Batavia, New York, United States Premier GeneseeGenesee Senior Living Full time

    Healthcare Support SpecialistWe are seeking a dedicated and compassionate Healthcare Support Specialist to join our team at Premier Genesee/Genesee Senior Living.About the Position:Provide indirect care to patients and residents, including answering calls and responding to requestsAssist with administrative tasks, such as charting and documentationSupport...


  • Batavia, New York, United States NavitsPartners Full time

    We are seeking a talented and experienced Healthcare Support Specialist to join our team at NavitsPartners. In this role, you will work closely with the nursing staff to provide exceptional patient care.Your primary responsibilities will include providing direct and indirect nursing care in an acute care setting, assisting patients with daily activities, and...


  • Batavia, New York, United States Wyndy LLC Full time

    Nurturing Support Specialist required to care for our family.The ideal candidate will have experience working with children and possess excellent communication skills.Key Qualities:A passion for helping othersAbility to follow directionsLove of working with children


  • Batavia, New York, United States DePaul Full time

    Overview: DePaul is now hiring a full-time Supportive Housing Specialist The Supportive Housing Specialist will be responsible for assisting tenants with all necessary linkages and to help them maintain a stable community living environment of their choice in the the GLOW (Genesee, Livingston, Orleans, Wyoming) Counties. Why work for DePaul? Make a positive...


  • Batavia, New York, United States Arc of Livingston-Wyoming Full time

    **About the Role**We are seeking a Supportive Care Specialist to join our team at Arc of Livingston-Wyoming. In this role, you will provide direct support and care to individuals with developmental disabilities.Key Responsibilities:Develop and implement personalized service plans that promote independence and community integration.Provide training and...


  • Batavia, New York, United States Dayforce Full time

    Start a fulfilling career that makes a difference in the lives of people with disabilities and their families. We have a variety of full and part-time jobs available and are looking for candidates who are eager to learn. Our employees receive a range of benefits including health insurance, company-paid life insurance, 401K, generous paid time-off and...


  • Batavia, New York, United States Aequor Technologies Full time

    Job OverviewAequor Technologies, a leading healthcare and education staffing company, is seeking a skilled Nurse to join our team as an Intensive Care Specialist. As part of our multidisciplinary team, you will be responsible for providing comprehensive and critical care to patients in the Intensive Care Unit (ICU).As an ICU Specialist, you will be required...


  • Batavia, New York, United States Dayforce Full time

    OverviewAs a Dayforce Direct Support Professional, you will have the opportunity to make a meaningful difference in the lives of individuals with disabilities and their families. Our team is dedicated to providing high-quality support and services that empower our clients to reach their full potential.ResponsibilitiesThe successful candidate will be...


  • Batavia, New York, United States Rochester Regional Health Full time

    OverviewRochester Regional Health is dedicated to providing quality patient care and professional development opportunities. As a Cardiac Sonographer, you will play a critical role in assisting in the discovery, diagnosis, and treatment of cardiac conditions.We are seeking a skilled and compassionate individual to join our team as a Echocardiography...


  • Batavia, New York, United States LHC Group Full time

    LHC Group is a leading home healthcare provider, seeking a Personal Care Aide to provide exceptional care and support to our clients. As a valued member of our team, you will be responsible for assisting with daily living activities, such as bathing, dressing, and grooming. You will also assist with household tasks essential to the client's personal care.Key...


  • Batavia, New York, United States Monroe Tractor & Implement Co. Full time

    We're seeking an experienced Administrative Assistant to join our team at Monroe Tractor & Implement Co. As an integral part of our operations, you will provide top-notch support to the Store Manager and Sales, Parts and Service Departments.Your primary focus will be on handling administrative tasks, such as data entry, document preparation, and customer...


  • Batavia, New York, United States York Rochester - United Memorial Medical Center Full time

    Job Title: Critical Care Nurse SpecialistWe are seeking a dedicated and experienced Critical Care Nurse Specialist to join our team at York Rochester - United Memorial Medical Center. As a Critical Care Nurse Specialist, you will be responsible for providing high-quality patient care in the ICU setting. Key Responsibilities:Administer medications and...


  • Batavia, New York, United States Genesee Community College Full time

    About the Job:This temporary, full-time position is part of the EOP 3-week summer program in August. As a Campus Advocate for EOP Students, you will play a vital role in supporting the academic success and well-being of EOP students during their summer program.Responsibilities:Lead EOP students through their daily routine, ensuring they are prepared for...


  • Batavia, New York, United States Rochester Regional Health Full time

    About the RoleWe are seeking an experienced Surgical Technologist to join our team in the Operating Room. As a key member of our surgical team, you will be responsible for assisting in the preparation and setup of surgical procedures, ensuring the availability and sterilization of instruments, supplies, and equipment, and maintaining a clean and organized...


  • Batavia, New York, United States TotalMed Staffing Full time

    About This RoleAs a critical care nurse specialist, you will provide advanced nursing care to critically ill patients in the ICU setting. Collaborating with multidisciplinary teams, you will develop and implement individualized care plans to support patients' health and recovery.Job Responsibilities* Provide specialized nursing care to critically ill...


  • Batavia, New York, United States Genesee Community College Full time

    Location: Batavia, NY Category: Administrative/Professional Posted On: Wed Jan 1 2025 Job Description:ABOUT THE OFFICE OF ADMISSIONS:Committed to guiding students along their academic journey, the Office of Admissions is a place for answers to questions, directions to resources, and support in exploring your academic options with GCC. The integration of...


  • Batavia, New York, United States Rochester Regional Health Full time

    **Job Summary**Rochester Regional Health is seeking a skilled Clinical Laboratory Specialist to join our team. As a key member of our laboratory team, you will play a vital role in supporting patient safety and high-quality clinical outcomes through precise specimen analysis, reporting, and troubleshooting.This is a challenging and rewarding position that...


  • Batavia, New York, United States Clickworker Full time

    Clickworker is a leading provider of freelance software testing, content delivery, and user feedback services. We support businesses in monitoring their product lines and improving the accuracy and usability of their applications and software.Job OverviewWe are seeking Retail Product Specialists to contribute to enhancing product availability and assortment...


  • Batavia, New York, United States United Memorial Medical Center Full time

    **Job Overview:**TLC Nursing Associates, Inc. is seeking a highly skilled and experienced Registered Nurse (RN) to provide specialized nursing care to critically ill patients in the Intensive Care Unit (ICU).The successful candidate will have a strong understanding of critical care principles and be able to work effectively as part of a multidisciplinary...