Empowerment - Family Support Specialist - FT - GLOW

4 weeks ago

Batavia, New York, United States Dayforce Full time
Start a fulfilling career that makes a difference in the lives of people with disabilities and their families. We have a variety of full and part-time jobs available and are looking for candidates who are eager to learn. Our employees receive a range of benefits including health insurance, company-paid life insurance, 401K, generous paid time-off and continuing education support

Summary:

The Family Support Specialist provides direct services to families in the areas of educational advocacy, family/caregiver support and self-advocacy.

Essential Functions:
  • Meet with families to discuss school services and their educational goals for their child.
  • Attend school meetings and provide support to families and students during those meetings.
  • Conduct school visits and collaborate with school team.
  • Provide additional resources related to educational services as needed and appropriate.
  • Be a resource to student's team as they facilitate the transition from school to adult services.
  • Develop educational materials and programming for families related to school related topics.
  • Promote advocacy skills for person with a disability and their family members.
  • Facilitate self-advocacy meetings and group activities.
  • Develop connection with outside agencies and program relevant to self-advocacy and active community participation.
  • Develop educational materials and programming for families and persons with disabilities related to self-advocacy.
  • Provide family training, support and planning to address parent/child interactions, helping to alleviate stressors and challenges within home.
  • Meet with families to discuss concerns at home and create a plan to address them.
  • Be a resource to a person's team as they address person's and caregiver needs.
  • Develop educational materials and programming for caregivers related to relevant topics.
  • Complete training and research to become and remain informed concerning resources, services and topics relevant to above assigned tasks.
  • Comply with all documentation and reporting requirements by agency and funding sources.
  • Conducts self in such a manner as to meet agency policies and standards defined in the Arc GLOW employee handbook.
  • Ability to work in a variety of settings that include: office, private homes, school districts and community organizations.
  • Upholds and promotes the mission, vision and values of Arc GLOW
  • Performs any other duties as deemed necessary by chain of command.
Non-Essential functions:
  • Participate on agency meetings and committees as assigned
Reporting Responsibilities: Reports to Director of Community Services

Supervisory Responsibilities: None exercised

Knowledge, Skills, & Abilities:
  • Excellent proficiency with computers.
  • Able to handle multiple priorities.
  • Strong organizational and interpersonal skills.
  • Excellent oral and written communication skills
  • Able to communicate effectively with staff, management and other outside personnel.
  • Maintain composure under pressure.
    • Ensure quality service at all times.
    • Punctuality and attendance at work when scheduled is expected.
    Working Conditions:
    • On site in an office setting.
      • Frequent travel to off-site locations including schools, personal residences and program sites.
      • May require occasional evening and weekend work.
      • Requires use of personal vehicle with mileage reimbursement.
      Physical Requirements:
      • Ability to assist individuals with ambulation and to move chairs, tables and access storage areas.
        • Ability to use standard office equipment including personal computer, phone, fax, copier etc.
        • Ability to drive a vehicle.
        • Ability to speak, listen and sit.
        • Ability to lift 50 pounds, and to stand, sit, kneel, and stoop
        • Ability to assist an adult with personal care needs
        • Be physically able to assist individuals in transferring from wheelchair to another seat when needed
        Minimum Qualifications:
        • Associate's degree in Human Services or related field with one year experience working with individuals with developmental disabilities, OR high school diploma with comparable experience with individuals with disabilities.
        • This position requires a valid NYS driver's license with an acceptable driving record as determined by Arc GLOW.

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