Customer Service Ambassador
3 weeks ago
Job Overview
The Front Desk Agent will be responsible for ensuring seamless guest experiences at our hotel. Key responsibilities include:
- Providing exceptional customer service and responding to guest inquiries.
- Managing room reservations, check-ins, and check-outs efficiently.
- Maintaining accurate records and updating the property management system as needed.
- Collaborating with other departments to ensure guest satisfaction.
Requirements
- High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
- Previous experience in a hotel or customer-facing role is beneficial.
- Excellent communication and interpersonal skills are essential.
Benefits
- A competitive salary range of $30,000 - $50,000 per year.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Paid time off and employee assistance programs.
- Opportunities for professional growth and development.
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