Field Communications Network Technician

Position: Field Communications Network Technician

Schedule: 5/40

Location: Platteville, CO

Pay: DOE

Danos Expectations:

A successful candidate will exhibit characteristics that support the following:

• Safety Awareness
• Work Ethic
• Technical Skill
• Customer Focus
• Open Communication
• Implementing Vision and Values

Our purpose, values, and high-performance culture traits are fundamental to our success and offer wonderful opportunities for employee development.

A successful candidate will ultimately be responsible for the delivery of secure, performant, reliable, and efficient end-to-end network services for Industrial Control Systems (ICS), Automation, Drilling, and any other critical business unit network services in Wes t Texas Business Units

Duties and Responsibilities:

Analyze, troubleshoot, and resolve complex networking problems that impact business applications and services.

Utilize IT Service Management tools to document, manage, and resolve operational, infrastructure, or hardware incidents and request items. Working continuously on a task until completion or escalating to the next level support. Prioritizing and managing many open items at one time

Monitor automated alerts generated by system management tools and make decisions on the most effective resolution

24/7 availability while on-call, including use of a cell phone off hours support and weekend on-call status

Travel to field locations to restore services (Towers, Communication Shelters, Fiber Vaults, Well Facilities, and other field location that may house network equipment)

Provide solutions to complex problems on the integration of various technologies including connectivity issues

Collaborate with IT, managers, and other stakeholders to develop an action plan for improved operations

Participate in the design, testing, and deployment of network technologies throughout the field

Install, configure, test, and maintain operation of upgraded and new network-related devices and services based on user- and service-defined requirements

Deeply engaged with business units to ensure deadlines and objectives are well understood and met. Keep customer base informed of changes and issues within the field network environment

Assist in identifying hardware/software needs and provide advice regarding current options, policies, and procedures. Unbox, inventory, test, and install field communications hardware at sites in the work region. Work to join infrastructure to a cloud management platform, central management, and monitoring tools

Schedule formal change requests to field network systems for firmware updates, security changes, and other configuration changes

Set and achieve goals necessary for the optimization of field network focusing on people, processes, and technology

Responsible for the success of assigned field network projects and the lifecycle including initiating, planning, budgeting, executing, procurement, documentation, closing, and continuous improvement.

Utilize ServiceNow to document, manage, and report status about projects

Coordinate asset and inventory management for field network infrastructure

Document technical processes and troubleshooting guidelines.

Document system designs, as-built diagrams, and all operational about Company field area networks and publish on the intranet as guidelines for the entire organization

Documentation and knowledge transfer, such as maintaining and providing solution documentation to other team members, IT, and business areas, detailing hardware installations, logically storing project files, and cross-training

Participate in the analysis and selection of new technology required for expanding computing needs throughout the organization. Work with competing vendors to determine the best selection based on price, technical functionality, durability, manufacturer support, manufacturer vision, and position

Requirements:

High School Diploma or GED equivalent required

In-depth understanding and troubleshooting skills of cabling infrastructure (Layer - Fiber, Copper), common wired network devices, IP telephony, two-way radio, local area networks, wide area networks, and potential connectivity issues for each

Results-oriented and creative in applying expert technical knowledge to solve problems

Collaborative with peers in learning expert-level knowledge proactively before it is needed.

Takes risks by participating in innovative activities or those requiring new knowledge or emerging technologies

Collaboration with peers takes place to solve complex business and technical problems

Takes risks by participating in innovative activities or those involving emerging technologies

Understands the concepts of scope and time/resource management, can proactively plan complex project work that involves multiple disciplines and be accountable for the results

Proactively seeks out and successfully participates in and collaborates on highly complex assigned project work that spans different technical domains.

Understands complex documents and effectively composes documentation and presentations spanning multiple disciplines

Effectively communicates different types of complex problems and resolutions in simple terms to different types of audiences

High School Diploma or GED equivalent required

Must meet all conditional job offer requirements including background, drug, hair follicle, MVR, agility, fit for duty

No overnight stay required; On Call Rotation will be in place

Preferred Qualifications:

College graduate in Computer Science, MIS, Engineering, or a related field preferred; Equivalent work experience pertaining to information technologies and/or telecommunications may be acceptable

Experience designing supporting, deploying, or designing networks

Experience with RF, communications towers, and/or any telecommunications facilities design, construction, and start-up/commissioning processes

Experience working on structured cabling and fiber optic infrastructure including design and installation best practices, and industry standards

Experience working with internet networking technologies (TCP/IP, routing, switching) and optical transport technologies including networking and PTP RF experience with (Cisco network gear, Aviat, and Cambium radio systems

Experience with process improvement and automating repetitive workflows with software

Track record of solving problems, setting strategic direction, and executing tactically

Experience working with on-site construction teams and managing general contractor and vendor relationships

Why work for Danos?

Danos offers competitive wages, sustainable health benefits, 401K company match, and opportunities for employee development.

Sounds like your ideal employer?

Apply today Visit https://www.danos.com/careers to complete a general application or to review additional openings.

Danos is an equal opportunity employer.

About Us

The Danos Difference

Team up with Danos, and be a part of one of the safest and best-performing companies in the business.

The Danos name means more than just outstanding performance for our customers. To our growing base of over 2,500 employees, it also means an opportunity to help keep production of energy moving.

Our company culture focuses on the values of integrity, improvement, service, respect, and an uncompromising emphasis on safety in the workplace.

And part of that is making sure every project goes as planned, every work environment meets the highest industry standards, and enforcing a policy of fairness and overall diversity throughout our team.

We're always looking to add new, results-driven employees to our workforce.

No matter your level of experience, no matter where you are, the right job could be waiting for you at Danos.

In addition to stability and competitive wages, benefits of working with Danos also include sustainable health benefit packages, 401K company match, and global opportunities.

If you're ready to bring the dedication, we'll bring the training, resources, and support for career success.