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Bakery Team Leader

2 months ago

Battle Creek, Michigan, United States Meijer Full time

Job Summary:

We are seeking a highly skilled and experienced Bakery Team Leader to join our team at Meijer. As a key member of our store operations team, you will be responsible for leading and managing a team of team members in the day-to-day operations of the bakery department.

Key Responsibilities:

  • Lead and manage a team of team members to achieve sales and customer service goals
  • Develop and implement strategies to improve customer service and drive sales growth
  • Ensure a positive company image by providing courteous and efficient service to customers and team members
  • Responsible for staffing, selection, and hiring to achieve staffing needs
  • Promote succession planning by providing career paths and identifying development needs for team members
  • Document and apply disciplinary actions and make recommendations concerning discharge
  • Responsible for P&L, achieving sales, and maintaining shrink for the department
  • Model exceptional customer service and communicate the Meijer Friendly Initiative in all team meetings and conversations
  • Mentor and coach team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards
  • Ensure team members are thoroughly trained in all aspects of their jobs and have completed all required training
  • Communicate with customers and team members to ensure exceptional service is being delivered
  • Promote a safe work environment
  • Reliable and consistent attendance required

Requirements:

  • High school diploma or equivalent required
  • 2-3 years of related retail experience
  • One year of management experience
  • Rotational assignments in other areas of the store such as meat, bakery, produce, and deli; also customer service and product flow experience is helpful
  • Demonstrated ability to communicate to team members in a way that provides clear and precise direction
  • Demonstrated ability to resolve conflict and address root cause issues
  • Demonstrated ability to manage multiple tasks
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
  • Demonstrated ability to teach suggestive selling
  • Demonstrated ability to lead an organization that practices working safely at all times
  • Demonstrated ability to mentor team members in all areas of the organization
  • Successful completion of all required certifications