Salesforce Administrator

2 days ago

Bethesda, Maryland, United States Brivo Full time
Job Summary

Brivo is seeking a highly skilled Salesforce Administrator to join our team. As a Salesforce Administrator, you will be responsible for implementing and managing Salesforce solutions, particularly within the CPQ, Sales Cloud, and Service Cloud environments. The ideal candidate will possess a deep understanding of Salesforce best practices, configuration, and customization, coupled with a strong aptitude for problem-solving and process improvement.

Key Responsibilities
  • Configure and maintain complex CPQ environments, including product catalogs, pricing rules, and quote generation processes.
  • Implement and maintain Sales Cloud and Service Cloud configurations to support sales and customer service operations.
  • Customize Salesforce objects, fields, and layouts to meet specific business needs.
  • Collaborate with sales teams to understand their requirements and implement effective CPQ solutions.
  • Manage Salesforce.com data feeds and other integrations.
  • Coordinate the evaluation, scope, and completion of new development requests.
  • Train users and grow the Salesforce.com skill set across the organization.
  • Effectively act as the liaison between our users, vendors, and application development teams.
Requirements
  • 3+ years of experience as a Salesforce.com Administrator.
  • Salesforce Advanced Administrator certification.
  • Strong understanding of Salesforce.com best practices and functionality with the ability to build customer apps and objects, formula fields, automation processes (Flow, Process Builder, Approval Processes), custom views, and other content of intermediate complexity.
  • Experienced in third-party integrations (e.g. inContact, DocuSign, Google, Atlassian, etc.).
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong data management abilities and high attention to detail are a must.
  • Strong project management skills.
  • A demonstrated ability to understand and articulate complex requirements.
  • Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests.
  • Creative and analytical thinker with strong problem-solving skills.
  • Must demonstrate exceptional verbal and written communication skills.
About Us

Brivo, Inc. is a global leader in cloud-based access control and smart spaces technology. We serve commercial real estate, multifamily residential, and large distributed enterprises. Our comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment.

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