Service Operations Manager

4 weeks ago


Chandler, Arizona, United States RDO Equipment Full time

Job Summary: We are seeking a highly skilled Service Manager to lead our Service Department at RDO Equipment. The ideal candidate will have previous supervisory experience and excellent customer service skills.

Key Responsibilities:

  • Lead and manage the Service Department, ensuring efficient coordination and scheduling of Service Technicians.
  • Communicate with customers regarding quotes, job status, and scheduling.
  • Coordinate activities with other departments to best serve the needs of customers and employees.
  • Manage the evaluation, allocation, and management of physical and financial resources.
  • Ensure sound and safe business practices and processes are implemented.

Requirements:

  • Previous supervisory/management experience preferred.
  • Excellent customer service skills.
  • Excellent computer skills.
  • Technical knowledge.
  • Excellent time management, problem-solving, and organizational skills.
  • Excellent oral and written communication skills.
  • High school and/or technical school education preferred.

About RDO Equipment: RDO Equipment is a leading provider of equipment and services to the construction and agriculture industries. We are committed to providing exceptional customer service and supporting our employees in their careers.



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