Service Operations Manager
4 weeks ago
Job Summary: We are seeking a highly skilled Service Manager to lead our Service Department at RDO Equipment. The ideal candidate will have previous supervisory experience and excellent customer service skills.
Key Responsibilities:
- Lead and manage the Service Department, ensuring efficient coordination and scheduling of Service Technicians.
- Communicate with customers regarding quotes, job status, and scheduling.
- Coordinate activities with other departments to best serve the needs of customers and employees.
- Manage the evaluation, allocation, and management of physical and financial resources.
- Ensure sound and safe business practices and processes are implemented.
Requirements:
- Previous supervisory/management experience preferred.
- Excellent customer service skills.
- Excellent computer skills.
- Technical knowledge.
- Excellent time management, problem-solving, and organizational skills.
- Excellent oral and written communication skills.
- High school and/or technical school education preferred.
About RDO Equipment: RDO Equipment is a leading provider of equipment and services to the construction and agriculture industries. We are committed to providing exceptional customer service and supporting our employees in their careers.
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