Client Relationship Consultant

3 weeks ago


Topeka, Kansas, United States U.S. Bank Full time

At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a vital role in building strong relationships with our customers, helping them achieve their financial goals and objectives. Our team is dedicated to making a positive impact in the communities we serve, and we're looking for talented individuals who share our passion for excellence and customer satisfaction.

Job Description

As a Client Relationship Consultant, you'll be responsible for:

  • Developing and maintaining strong relationships with customers through proactive outreach and follow-up
  • Providing personalized financial solutions and recommendations to meet customers' unique needs and goals
  • Originating and closing consumer loans, opening accounts, and managing branch operations
  • Collaborating with cross-functional teams to deliver exceptional customer experiences

We're seeking individuals with a strong customer service background, excellent communication skills, and a passion for building relationships. If you're a motivated and results-driven professional who is committed to delivering exceptional customer experiences, we encourage you to apply.

Requirements

To be successful in this role, you'll need:

  • A high school diploma or equivalent
  • One to three years of customer service experience
  • One to three years of sales experience

Preferred qualifications include:

  • Proven ability to build and foster relationships with clients through proactive outreach and follow-up
  • Ability to effectively engage and communicate with clients
  • Basic knowledge of retail product philosophy, policy, procedures, documentation, and systems
  • Basic knowledge of all retail products and services

We offer a comprehensive benefits package, including healthcare, basic term and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, up to 11 paid holiday opportunities, adoption assistance, and sick and safe leave accruals.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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