Care Team Representative

2 months ago


Dubuque, Iowa, United States Access Dubuque Full time
Career Opportunity at Sedgwick

We are seeking a talented and empathetic individual to join our team as a Care Team Representative. This role offers an excellent opportunity for career growth and development in a supportive and inclusive environment.

About the Role

The successful candidate will provide exceptional customer service, resolving issues with one call/one person response, and directing calls to appropriate escalation paths as needed.

Key Responsibilities

  • Provide detailed notes on phone calls and track documentation according to standard processes
  • Educate and inform customers about processes, timelines, and status of inquiries via multiple communication channels
  • Investigate customer feedback and assist with developing corrective/preventative actions
  • Perform administrative tasks

Requirements

  • High school diploma or equivalent required
  • Strong oral and written communication skills, computer literate including Microsoft Office
  • Organizational skills required

What We Offer

Our comprehensive benefits package includes a stable and consistent work environment, training program, mentorship, career development opportunities, and a diverse range of benefits to support your mental, physical, financial, and professional well-being.

Estimated Salary: $18-$20 per hour

Location: Memphis, TN



  • Dubuque, Iowa, United States Access Dubuque Full time

    Job OverviewSedgwick is committed to taking care of its people and clients, with a culture that prioritizes empathy and compassion. As a Bilingual French Care Team Representative, you will be part of a dynamic team providing exceptional customer service to individuals seeking support for various claims. With opportunities for growth and development, this...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job OverviewThe heart of everything we do at Sedgwick is taking care of people. We start by taking care of our valued colleagues, providing a culture of caring that supports mental, physical, financial, and professional well-being. Our team environment celebrates diversity and promotes flexibility to achieve a balance between work and personal life.A career...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Role OverviewThe Sales Support Representative at Access Dubuque is responsible for providing exceptional customer service and support across diverse product lines. With a strong focus on delivering results-driven solutions, you will be the key to building trust and loyalty among our customers.You will handle inbound calls, address customer inquiries, and...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job OverviewTaking care of people is at the heart of everything we do. As a Care Team Representative, you will be part of a collaborative team environment that celebrates diversity and is fair and inclusive.About Our Culture:Our culture is built on empathy, flexibility, and time for all the things that matter.We prioritize mental, physical, financial, and...


  • Dubuque, Iowa, United States Stonehill Communities Full time

    Job Description: We are seeking a dedicated and compassionate Customer Service Representative to join our team at Stonehill Communities. As a valued member of our staff, you will have the opportunity to build meaningful relationships with our residents while providing exceptional customer service. This is a part-time position that offers flexible scheduling,...


  • Dubuque, Iowa, United States Family Dollar Full time

    Finding the right job can be challenging, but as a Customer Service Representative at Family Dollar, you will have the opportunity to work in a fast-paced retail environment where every day is different. Your primary responsibility will be to provide exceptional service to our customers by greeting and assisting them with merchandise selection, completing...


  • Dubuque, Iowa, United States Care Team Solutions Full time

    Job SummaryWe are seeking an experienced Cardiac Cath Lab Registered Nurse for a 13-week contract position in Dubuque, IA. As a travel nurse with Care Team Solutions, you will have the opportunity to work in a dynamic and supportive environment while enjoying excellent compensation and benefits.Key ResponsibilitiesProvide high-quality patient care in a...


  • Dubuque, Iowa, United States Care Team Solutions Full time

    Your BenefitsAs a travel nurse with Care Team Solutions, you'll enjoy a range of benefits, including:Weekly pay and guaranteed hours.Holiday pay and time off.Medical benefits, dental benefits, vision benefits, and more.Additionally, you'll have access to our early pay program, student loan reimbursement, and free well-being tele-visits with a...


  • Dubuque, Iowa, United States Access Systems - Sales & Administration Full time

    **About the Role:**We are seeking a highly motivated Business Development Representative to join our team at Access Systems - Sales & Administration. As a key member of our sales team, you will be responsible for establishing relationships with decision-makers and customers, utilizing lead generation strategies to set appointments for our sales...


  • Dubuque, Iowa, United States Access Dubuque Full time

    We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Access Dubuque. This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and support to patients and families.Job Summary:The Customer Service Representative will be responsible for handling customer...


  • Dubuque, Iowa, United States Care Team Solutions Full time

    Care Team Solutions is committed to treating its travel nurses with respect and dignity. We believe that our staff are the backbone of our organization, and we strive to provide them with the support and resources they need to succeed.The estimated salary for this position is $2498.41 per week, based on 36 hours of work per week. In addition to competitive...


  • Dubuque, Iowa, United States Kwik Stop Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Kwik Stop.Key Responsibilities:Provide exceptional customer service to ensure customer satisfaction and loyaltyMaintain a clean and organized store environmentProcess transactions accurately and efficientlyWork collaboratively with the team to achieve sales goals and...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Retail Sales Representative JobWe are seeking a results-driven Retail Sales Representative to join our team at Theisen Home Farm Auto in Anamosa, IA. As a Retail Sales Representative, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining store operations.Key Responsibilities:Develop and implement sales strategies...


  • Dubuque, Iowa, United States Blain's Farm & Fleet Full time

    Are you looking for a rewarding career in retail? Blain's Farm & Fleet is seeking a Store Sales Representative to join our team!As a Store Sales Representative, you will be responsible for setting and removing ad prices, maintaining displays, and utilizing computers to determine product delivery and inventory levels. You will also be responsible for...


  • Dubuque, Iowa, United States GPM Investments Full time

    About the RoleWe are looking for a skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a high level of product knowledge.Key Responsibilities:Welcome customers and respond to their...


  • Dubuque, Iowa, United States Planet Fitness - PF Baseline Fitness Full time

    Customer Service Representative Job DescriptionWe are looking for a skilled and enthusiastic Customer Service Representative to join our team at Planet Fitness - PF Baseline Fitness.The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional customer...


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job OverviewWe are seeking a skilled Insurance Sales Representative to join our team in Dubuque, IA. As an Insurance Sales Representative, you will engage with trucking company owners, understand their insurance needs, and offer tailored solutions.This role involves managing a dynamic pipeline of new and active leads, contacting prospective trucking...

  • Care Team Liaison

    4 days ago


    Dubuque, Iowa, United States Access Dubuque Full time

    Job OverviewAt Access Dubuque, we believe that taking care of people is at the heart of everything we do. Our team is dedicated to providing exceptional service and support to our clients. As a Care Team Liaison, you will play a vital role in ensuring that our customers receive the highest level of service and support.


  • Dubuque, Iowa, United States Sam Herrig - State Farm Agent Full time

    About the TeamWe are seeking a highly motivated Community Liaison Representative to join our team at Sam Herrig - State Farm Agent. As a Customer Relations Representative, you will be responsible for building strong relationships with community members, identifying their needs, and delivering tailored solutions that meet their requirements.You will play a...


  • Dubuque, Iowa, United States Domino's Pizza LLC Full time

    Customer Service Representative Opportunity at Domino'sWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.As a key member of our store team, you will be responsible for providing exceptional customer service, taking orders accurately and efficiently using our technology and Point of Sale...