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Front Desk Agent and Night Auditor

2 months ago

Nashville, Tennessee, United States Aimbridge Hospitality Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent and Night Auditor to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and handling room reservations. As a Night Auditor, you will be responsible for auditing hotel transactions, reconciling accounts, and ensuring the accuracy of financial records.

Responsibilities:
  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Register guests, handle room reservations, and process check-ins and check-outs.
  • Audit hotel transactions, reconcile accounts, and ensure the accuracy of financial records.
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Collaborate with other departments to ensure seamless guest experiences.
Qualifications:
  • High school diploma or equivalent required; college coursework in a related field preferred.
  • Previous experience in a hotel or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic math skills and accuracy with financial transactions.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a global leader in the hospitality industry.