Plumbing Service Technician

4 weeks ago


Mount Gilead, North Carolina, United States P3 Services Full time
Job Summary

We are seeking a skilled Plumbing Service Technician to join our team at P3 Services in Mt. Gilead, NC. As a key member of our team, you will be responsible for performing plumbing repairs and replacements to code, soldering, and troubleshooting issues. If you have a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Perform all plumbing repairs and replacements to code
  • Solder and perform necessary work associated with plumbing projects
  • Troubleshoot, diagnose, and explain problems and options to clients
  • Conduct thorough and accurate plumbing inspections and communicate findings to clients
  • Complete paperwork legibly and in an understandable manner
  • Perform calculations necessary for plumbing work and invoicing purposes
  • Collect payment and comply with safety standards and processes
  • Climb ladders and work in close spaces
  • Adhere to state plumbing codes
  • Communicate the benefits of club memberships to clients
  • Meet standards for callback ratio, average ticket, productivity, club membership conversion, and accurate pricing calculations
Requirements
  • Ability to read a map
  • Present a professional image by arriving on time, wearing company uniforms, and being neat and well-groomed
  • Have a clean driving record and a valid driver's license
  • Communicate effectively with clients, particularly women
  • Supervise apprentices
  • Respect and protect clients' homes by wearing shoe covers
  • Keep trucks clean, stocked, and accurately inventoried
  • Be willing to continue training for personal growth and participate in the training of new employees
Working Conditions
  • Typically, a 40-hour work week with additional hours during on-call rotation and when necessary to finish work in progress
  • Daily hours may vary from 7:00am to 3:30pm
  • Must be available for on-call rotation
  • Work includes working indoors and out, in inclement weather, and temperature extremes
Educational Requirements
  • Rheem Water Heater Training
  • Navien Tankless Water Heater Training Academy
  • Backflow Prevention Assembly Certified Tester Course
  • The Professional Tradesman
Testing and Screening
  • Performed prior to employment and at random times during employment with no advanced notice
  • Motor vehicle checks will also be performed if the position includes access to a company vehicle
General
  • Ability to perform as a team player
  • Other duties as assigned by manager


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