Plumbing Service Technician
4 weeks ago
We are seeking a skilled Plumbing Service Technician to join our team at P3 Services in Mt. Gilead, NC. As a key member of our team, you will be responsible for performing plumbing repairs and replacements to code, soldering, and troubleshooting issues. If you have a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Perform all plumbing repairs and replacements to code
- Solder and perform necessary work associated with plumbing projects
- Troubleshoot, diagnose, and explain problems and options to clients
- Conduct thorough and accurate plumbing inspections and communicate findings to clients
- Complete paperwork legibly and in an understandable manner
- Perform calculations necessary for plumbing work and invoicing purposes
- Collect payment and comply with safety standards and processes
- Climb ladders and work in close spaces
- Adhere to state plumbing codes
- Communicate the benefits of club memberships to clients
- Meet standards for callback ratio, average ticket, productivity, club membership conversion, and accurate pricing calculations
- Ability to read a map
- Present a professional image by arriving on time, wearing company uniforms, and being neat and well-groomed
- Have a clean driving record and a valid driver's license
- Communicate effectively with clients, particularly women
- Supervise apprentices
- Respect and protect clients' homes by wearing shoe covers
- Keep trucks clean, stocked, and accurately inventoried
- Be willing to continue training for personal growth and participate in the training of new employees
- Typically, a 40-hour work week with additional hours during on-call rotation and when necessary to finish work in progress
- Daily hours may vary from 7:00am to 3:30pm
- Must be available for on-call rotation
- Work includes working indoors and out, in inclement weather, and temperature extremes
- Rheem Water Heater Training
- Navien Tankless Water Heater Training Academy
- Backflow Prevention Assembly Certified Tester Course
- The Professional Tradesman
- Performed prior to employment and at random times during employment with no advanced notice
- Motor vehicle checks will also be performed if the position includes access to a company vehicle
- Ability to perform as a team player
- Other duties as assigned by manager
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