Customer Service Representative

2 days ago


Richmond, Michigan, United States Foster Blue Water Oil Full time
Job Summary:

As a Customer Service Representative at Foster Blue Water Oil, you will be responsible for providing exceptional customer service to our clients. This role involves handling customer calls, assisting customers at the counter, filling cylinders, processing customer orders, and reconciling daily deposits. Additionally, you will be responsible for filing and scanning documents, greeting visitors, and performing other duties as assigned by the Director or Office Manager.

Responsibilities:
  • Provide professional and courteous service to customers via phone and in-person.
  • Assist customers with their needs, including filling cylinders, processing orders, and resolving issues.
  • Reconcile daily deposits and maintain accurate records.
  • Filing and scanning documents in a timely and efficient manner.
  • Greet visitors and provide a positive first impression of the company.
  • Perform other duties as assigned by the Director or Office Manager.

Requirements:
  • Two years of customer service experience preferred.
  • Moderate data entry and computer skills required.
  • Effective communication skills, friendly, organized, and professional.

Benefits:
  • Competitive pay based on experience and market competition.
  • Employee discounts for oil and propane.
  • 401(k)/Profit-sharing plan with employer match.
  • PTO, paid holidays, and overtime.
  • Medical, dental, and vision coverage plans.
  • Life insurance.
  • Christmas Club and other company perks and incentives.

How to Apply:

Apply online and submit your application at our website. To learn more about Foster Blue Water Oil as a potential future employee or as a new customer, please visit our website.

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