Retail Sales Associate

6 days ago


New Cumberland, Pennsylvania, United States S and T Bank Full time
Job Summary:

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at S and T Bank. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service and meeting sales goals in a fast-paced retail environment.

Key Responsibilities:

• Provide exceptional customer service to customers in a retail banking environment
• Meet and exceed sales goals by promoting and selling bank products and services
• Utilize computer inquiry systems and sales skills to operate a customer service window efficiently and accurately
• Process transactions, including deposits, withdrawals, and loan payments
• Balance window cash daily and perform ATM settlement as needed
• Participate in branch sales call campaigns and perform follow-up calls to new account customers
• Maintain existing accounts, answer questions, and solve problems related to customer accounts

Requirements:

• High school diploma or equivalent required
• Two to five years of general and specialized experience in retail sales or customer service
• Successful completion of retail training program, including CSR and RSA training programs
• S.A.F.E. Act certification required

Physical Demands:

• Operates a keypad device 70% of the day
• Operates electronic equipment 10% of the day
• Operates office equipment 10% of the day
• Standing required 2 hours per day in a straight position
• Sitting required 5 hours per day in a leaning position

Equal Opportunity Employer:

S and T Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.

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